We are committed to protecting the privacy and security of the professional and corporate data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Information We Collect
As a B2B platform, we primarily collect professional and business-related information when you submit a “Request a Quote” form, email us, or contact us via WhatsApp:
Identity Data: Full name, job title, and professional credentials.
Corporate Data: Company/Hospital/Clinic name, business registration country, business address, and corporate email.
Transaction/Inquiry Data: Technical specifications of the equipment you are interested in, quantities, and destination port details.
2. How We Use Your Information
We use the collected data strictly for professional business purposes, including to:
Process your B2B inquiries and generate official commercial quotations.
Coordinate international shipping, export documentation, and logistics with freight forwarders.
Verify the legitimacy of the purchasing entity to prevent international trade fraud.
Send updates regarding your order, technical manuals, or mandatory device safety updates.
3. Data Retention and Protection
We implement robust electronic and managerial security procedures to protect your business information from unauthorized access, alteration, or disclosure.
Your corporate and contact data are stored securely and are only accessible by authorized sales and logistics executives.
We do not sell, rent, or trade your corporate or personal information to third-party marketing companies.
4. Information Sharing with Third Parties
We only share your information with trusted third parties necessary to execute your commercial order, such as:
International shipping lines, airlines, and customs brokerage partners (to clear and deliver your cargo).
Financial institutions/banks (to verify incoming Telegraphic Transfers).
Government or regulatory authorities if required by international trade laws or Indonesian export mandates.
5. Your Rights
You have the right to request access to the information we hold about your business, request corrections to inaccurate data, or request the deletion of your contact records from our inquiry database by contacting us at sales@jamaequipment.com.