JAMA Medical & Healthcare Equipment
1. Introduction
Welcome to JAMA Medical & Healthcare Equipment.
We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data, as well as your rights regarding the information we hold.
By visiting or using our services (through our website, email, or direct communication), you acknowledge that you have read and agreed to this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
Full name
Email address and phone number
Shipping and billing address
Company or medical institution details
Purchase history and product preferences
Payment details (processed securely by third-party payment providers — not stored on our servers)
We may also collect non-personal information, such as IP address, browser type, device information, and website usage statistics for analytics and performance improvement.
3. How We Use Your Information
Your information may be used for the following purposes:
To process orders and manage deliveries
To provide customer service and technical support
To send product updates, promotions, and important notices
To improve our website experience and service quality
To comply with applicable laws and regulations
We do not sell, trade, or share your personal information with third parties without your consent, except when required by law.
4. Data Security
We implement appropriate security measures, including SSL encryption, firewalls, and internal data protection systems, to prevent unauthorized access, misuse, or loss of personal data.
5. Disclosure to Third Parties
We may share your information only with trusted partners who help us operate our business, including:
Shipping and logistics providers
Payment service processors
Manufacturers (for warranty or service claims)
Legal authorities (when required by law)
All third parties are obligated to maintain confidentiality and use your data solely for the agreed purpose.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic.
You may disable cookies through your browser settings, but please note that some website features may not function properly.
7. Your Rights
You have the right to:
Access your personal data
Request corrections or updates to your information
Request the deletion of your data
Withdraw consent for data processing at any time
To exercise these rights, please contact us at darma@jamaequipment.com
8. Data Retention
We retain your personal information only as long as necessary to fulfill our business purposes and legal obligations. Once it is no longer required, we securely delete it from our systems.
9. External Links
Our website may contain links to third-party websites.
We are not responsible for the content or privacy practices of these websites. We recommend reviewing their privacy policies before submitting any personal information.
10. Policy Updates
This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.
All updates will be posted on our official website with a revised effective date.
11. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at:
📧 Email:darma@jamaequipment.com
📞 Phone: +62-831-8313-0700
🏢 Address: Jl. Jend. Sudirman,88 Ilir, Kec. Ilir
Tim I , Kota Palembang,
Sumatra Selatan 30121